CORONAVIRUS, (COVD-19), CURRENT UPDATE:
Our Operations are running as normal.
All orders placed either by telephone or through our website will be processed as normal, we are not experiencing any delays – and our office is open Monday to Friday.
All shipping and returns are also operating as normal.
If you need any help or to place the order please contact one of the team who will be happy to help.
Thank you, and stay safe.
At Capital We are confident that you will love your new Furniture so much, we always offer all of our deliveries free of Charge with a free no fuss returns policy, and also a full money-back guarantee if you find any of the furniture not up to standard.
All deliveries are pre-booked at a convenient time by telephone prior to dispatch. When the goods are ready to be shipped, Ourselves or the Carrier will contact you to let you know that your order is ready and to book your delivery on a convenient date.
All Free Deliveries are Monday to Friday. Saturday deliveries can be arranged on some items, additional charges apply so please call for details if required.
All of the up-to-date delivery times for each piece of furniture are clearly displayed on the product page below the price.
Stock Deliveries are dispatched the next day and normally arrive with you in 2-3 working days, (Please allow 1-2 additional days for Scottish Regions).
Our Dining Chair orders are delivered using a dedicated national Carrier, and two-man delivery service is used for heavier items such as dining tables, Sofas & Armchairs.
All delivery Days shown, are Working days. (not including weekends).
Channel Islands, Scottish Highlands, Republic of Ireland, or Northern Ireland
Due to shipping restrictions, we cannot facilitate delivery to these areas.
RETURNS & EXCHANGES
At Capital quality is paramount and we need you to be happy, so In the unlikely event you are not fully satisfied with the quality of your new furniture, Returns & Exchanges are also completely free of charge.
If any items arrive faulty or damaged Just let us know within 7 days of your delivery and make sure the items are unused, have not been assembled in any way, and back in the original packaging for a free exchange or full refund.
Just give one of our team a quick call on 0800 599 9795 and we will give you all the help you need to get it sorted out quickly.
CHANGE OF MIND
At Capital we understand that getting your home decor exactly how you want it is important, So even if you want to return or exchange your new furniture because you have mismeasured, chosen the wrong colour, or just simply changed your mind, we are happy to help.
Just let us know within 7 days of receiving your new furniture, (make sure it’s not been used, hasn’t been assembled in any way, and back in the original packaging), and we can arrange the collection or exchange for you.
The Collection charge is £25 regardless of the size of your order.
If you need any more information on the free shipping & Returns services we offer please feel free to contact us 0800 599 9795