At Capital We are confident that you will love your new Furniture so much, we always offer all of our deliveries free of Charge with a free no fuss returns policy, and also a full money back Guarantee if you find any of the furniture not up to standard.
All deliveries are pre-booked at a convenient time by telephone prior to dispatch. When the goods are ready to be shipped, Ourselves or the Carrier will contact you to let you know that your order is ready and to book in your delivery on a convenient date.
All Free Deliveries are Monday to Friday. Saturday deliveries can be arranged on some items, additional charges apply so please call for details if required.
All of the up to date delivery times for each piece of furniture are clearly displayed on the product page below the price.
Stock Deliveries are dispatched the next day and normally arrive with you in 2-3 working days, (Please allow 1-2 additional days for Northern Regions).
Our Dining Chair orders are delivered using a dedicated national Carrier, and a two man delivery service is used for heavier items such as dining tables, Sofas & Armchairs.
All delivery Days shown, are Working days. (not including weekends).
Channel islands, Scottish Highlands or Northern Ireland
For any deliveries to the Channel islands, Scottish Highlands or Northern Ireland, additional charges Will apply, please call for prices and availability as not all items can be shipped to these areas.
Please do allow up to 8-10 additional working days for the delivery if your furniture is being shipped over seas.
RETURNS & EXCHANGES
At Capital quality is paramount and we need you to be happy, so In the unlikely event you are not fully satisfied with the quality of your new furniture, Returns & Exchanges are also completely free of charge.
If any items arrive faulty or damaged Just let us know within 7 days of your delivery and make sure the items are unused, have not been assembled in any way, and back in the original packaging for a free exchange or full refund.
Just give one of our team a quick call on 0800 599 9795 and we will give you all the help you need to get it sorted out quickly.
CHANGE OF MIND
At Capital we understand that getting your home decor exactly how you want it is important, So even if you want to return or exchange your new furniture simply because you have changed your mind ,we are happy to help.
Just let us know within 7 days of receiving your new furniture, (make sure its not been used, hasn’t been assembled in anyway, and back in the original packaging), and we can arrange the collection or exchange for you.
The Collection charge is £25 regardless of the size of your order.
If you need anymore information on the free shipping & Returns services we offer please feel free to contact us 0800 599 9795